VAT and Duty

1. VAT Guidelines (UK Customers)

VAT (value-added tax), will be charged to your order when you make a purchase from our website.

VAT is charged to all UK customers. UK customers need not provide their VAT number for making purchases from our website as it’s not a mandatory requirement. If you are buying children products from our website in this case you are exempted from paying VAT.

2. NON EU Customers VAT Rules

If you are buying goods from Australia, New Zealand and America, you will not have to pay VAT and you need not provide VAT Number. You do need to be aware that there may be import fees or duty charges for the goods you purchase from our website. Please check your local tax office regarding same. We do not hold any information for your country. .

Orders outside the EU may be applicable to custom fees, taxes and import fees. These are beyond our control and are your sole responsibility. Import duties vary from country to country. If you decide not to pay your duties, taxes and import fees which results in the order being returned to us we will charge you the return shipping costs to us by the courier and a restocking fee will be 10% of your order amount.

3. Import Duty (Not applicable for UK Customers)

Please note for export customers outside of the EU (which includes USA, Australia, Non EU countries and the rest of the world) our invoices do not include import duties or other taxes. You will be liable for taxes & import duties according to your respective countries tariff for importation of goods from the UK, please check these tariffs prior to confirming your order as they vary from country to country.

Imports of goods purchased below the total individual order values specified by country (i.e. the sum of products, shipping and insurance costs) - where the accumulated transaction value has not surpassed the personal annual limit of the value. For USA all orders above $800 (£556) will attract US import duty and for Australia all orders above $1000AUD (£534) will attract import duty.

If any goods are returned to us as a consequence of you not paying these charges to your local tax office, we reserve the right to charge you for shipping both ways and also a restocking administration fee of up to 10% of the goods value against the purchase amount.

4. Customers purchasing from the EU

All orders placed from EU Countries are subject to Duty & Taxes which are required to pay before getting your orders delivered, respected shipping Department will get in touch with you about charges, alternatively we can facilitate this for you under DDP service, in this case we will deal with transport department on your behalf and pay all the charges occoured at our end and then charge them from you (buyer) before sending your parcel.

If you would like to arrange your own shipping after purchasing with us you are welcome to do so. We will always charge shipping fees but will refund your account once the purchase has been made.

Please Note
it is the customers responsibility to pay the VAT and duties in their respective countries. Any goods ‘returned to sender’ due to payment refusal will also incur further charges. Any such charges will be reflected in any refunds given.

Please note invoices do not include local import duties & taxes.If these charges are not paid upon delivery then the order will automatically returned to us.We reserve the right to apply a dispatch & returns shipping charge & restocking fee of the goods value against the purchase amount.

For detailed information about post brexit rules and taxes please visit here.