VAT and Duty
1. VAT Guidelines (UK Customers)
VAT (value-added tax), will be charged to your order when you make a purchase from our website.
VAT is charged to all UK customers. UK customers need not provide their VAT number for making purchases from our website as it’s not a mandatory requirement. If you are buying children products from our website in this case you are exempted from paying VAT.
2. NON EU Customers VAT Rules
If you are buying goods from Australia, New Zealand and America, you will not have to pay VAT and you need not provide VAT Number. You do need to be aware that there may be import fees or duty charges for the goods you purchase from our website. Please check your local tax office regarding same. We do not hold any information for your country. .
Orders outside the EU may be applicable to custom fees, taxes and import fees. These are beyond our control and are your sole responsibility. Import duties vary from country to country. If you decide not to pay your duties, taxes and import fees which results in the order being returned to us we will charge you the return shipping costs to us by the courier and a restocking fee will be 10% of your order amount.
3. Import Duty (Not applicable for UK Customers)
Please note for export customers outside of the EU (which includes USA, Australia, Non EU countries and the rest of the world) our invoices do not include import duties or other taxes. You will be liable for taxes & import duties according to your respective countries tariff for importation of goods from the UK, please check these tariffs prior to confirming your order as they vary from country to country.
Imports of goods purchased below the total individual order values specified by country (i.e. the sum of products, shipping and insurance costs) - where the accumulated transaction value has not surpassed the personal annual limit of the value. For USA all orders above $800 (£556) will attract US import duty and for Australia all orders above $1000AUD (£534) will attract import duty.
If any goods are returned to us as a consequence of you not paying these charges to your local tax office, we reserve the right to charge you for shipping both ways and also a restocking administration fee of up to 10% of the goods value against the purchase amount.
4. Customers purchasing from the EU
Now we have left the EU importing goods from the UK has now changed. Goods leaving the UK will now be subject to customs clearance. To reflect the additional paperwork needed couriers will be charging a UK border clearance fee, to cover this fee the amount will be added to the overall shipping cost at checkout. We will endeavour to keep this to a minimal increase.
We will be using the courier service provided by DPD to export your orders to you (please see delivery page for exceptions). This means parcels will be travelling through VAT clusters through out Europe. By travelling through these clusters your goods can be cleared at a standard 20% vat rate for many customers. Please see the below table to find out how much vat you will be paying. .
All customers in the EU must provide us with their EORI number for shipping. If you add this to the Order Instructions / Comments section at the checkout it will speed up the import process at your countries customs or else there might be significant delays during clearance process.
5. New EU Rules Post Brexit
HOW ARE THE CUSTOMS CHARGES CALCULATED?
Orders placed below £135 will be subject to VAT or over £135 will be subject to Duty and VAT both.
Duties for clothing manufactured in China are charged at 12%.
Clothing manufactured in the UK & EU have zero duties.
Once we dispatch your goods, they will travel to a Brexit hub to make sure all paperwork is correct. Once they have been approved, they will travel through customs and exit the UK. Once the goods arrive at their destination country they will be held until the VAT, admin charge (see table) and duties are paid to your government. You will be contacted by customs authorities to pay these. Once these have been paid your goods will be released. The below table also shows how many days DPD will hold your goods for, giving you time to pay.
|
COUNTRY
|
VAT RATE
|
DAYS TO PAY CUSTOMS
|
ADMIN CHARGE
|
|
AUSTRIA
|
20
|
10 days
|
€18 + vat
|
|
BELGIUM
|
21
|
6 days
|
€6.05 + vat
|
|
BULGARIA
|
20
|
10 days
|
€5 + vat
|
|
CROATIA
|
20
|
10 days
|
€5 + vat
|
|
CZECH REPUBLIC
|
20
|
10 days
|
€5 + vat
|
|
DENMARK
|
21
|
6 days
|
€6.05 + vat
|
|
ESTONIA
|
20
|
10 days
|
€5 + vat
|
|
FINLAND
|
21
|
6 days
|
€6.05 + vat
|
|
FRANCE
|
20
|
10 days
|
€5 + vat
|
|
GERMANY
|
21
|
6 days
|
€6.05 + vat
|
|
GREECE
|
24* (20% with DPD)
|
10 days
|
|
|
HUNGARY
|
20
|
10 days
|
€5 + vat
|
|
IRELAND
|
23
|
5 days
|
€6.05 + vat
|
|
ITALY
|
20
|
10 days
|
€18
|
|
LATVIA
|
20
|
10 days
|
€5 + vat
|
|
LITHUANIA
|
20
|
10 days
|
€5 + vat
|
|
LUXEMBOURG
|
21
|
6 days
|
€6.05 + vat
|
|
NETHERLANDS
|
21
|
6 days
|
€6.05 + vat
|
|
POLAND
|
21
|
6 days
|
€6.05 + vat
|
|
PORTUGAL
|
20
|
10 days
|
€5 + vat
|
|
ROMANIA
|
20
|
10 days
|
€5 + vat
|
|
SLOVAKIA
|
20
|
10 days
|
€5 + vat
|
|
SLOVENIA
|
20
|
10 days
|
€5 + vat
|
|
SPAIN
|
21
|
7 days
|
€3-€30 + vat
|
|
SWEDEN
|
21
|
6 days
|
€6.05 + vat
|
|
SWITZERLAND
|
21
|
6 days
|
|
|
NORWAY
|
21
|
6 days
|
€6.05 + vat
|
Please Note it is the customers responsibility to pay the VAT and duties in their respective countries. Any goods ‘returned to sender’ due to payment refusal will also incur further charges. Any such charges will be reflected in any refunds given.
